Jessica's Bio
What is your current role at United Way of Reno County, and what are your primary responsibilities?
I’m the Reno Connections- Community Resource Navigator at United Way of Reno County, and my role is truly at the core of who I am. I focus on building connections between people and the resources they need in our community. Essentially, my job is to help guide individuals through the process of accessing support, whether it’s for housing, food, or other essential services. In short, I work to bring hope to those who feel hopeless and create connections wherever I can.
What previous work experiences have shaped your career, and how did they lead you to United Way?
I've spent my entire adult life working in roles where I’ve been able to help others. Since moving to Hutchinson, I’ve had the privilege of working with several local nonprofits, gaining a deep understanding of the challenges individuals face and the resources they need. Through this experience, I recognized a critical gap in how resources were being connected to people in need.
That insight led me to United Way of Reno County (UWRC), where I found the opportunity I’d always hoped for. At UWRC, I’m able to help streamline and better coordinate services for the community, ensuring that people get the support they need more efficiently and effectively. This work feels like a culmination of everything I’ve done in my career, and I’m grateful to be in a position where I can make a real, lasting impact.
Can you share a specific project or accomplishment from your past that you are particularly proud of?
I am incredibly proud of the life I’ve built because it’s a testament to the power of one person’s belief in me—and the ripple effect that belief has had on my family. Growing up, I came from nothing, with no support system, and I was the product of generational poverty and trauma. I didn’t have a lot of role models or a clear path forward, but there was one person who made me feel seen and worthy when I needed it most. That simple act of kindness and belief changed everything for me.
Because of that person, I was able to break the cycle of poverty and trauma that had been passed down through generations. It wasn’t easy, but I fought for my future and for my children’s future. Today, my children and grandchildren have never had to experience the struggles I went through. They’ve grown up with opportunities, stability, and a sense of hope for the future that I never had.
To me, that’s the accomplishment I’m most proud of—the cycle of hardship ends with me. It’s proof that with the right support and belief, change is possible. And I carry that with me in my work, knowing that just one act of kindness, one moment of believing in someone, can change their entire life.
What inspired you to work in the nonprofit sector, and what drew you to United Way?
I’ve always been driven by the belief that real change happens when people come together. Growing up, I saw firsthand how much of a difference community support can make, whether it’s helping someone out of a tough spot or creating long-term solutions. That’s what inspired me to work in the nonprofit sector—seeing the potential we all have to make a real impact when we join forces.
What drew me to United Way was its focus on collaboration and measurable impact. Over the years, their slogans like "Give. Advocate. Volunteer." and "Live United" really captured the spirit of what this work is about. It’s not just about donating money, but about engaging with the community and using our voices and time to make a difference. United Way embodies the idea that we’re stronger when we work together, and that’s something I truly believe in. Being a part of this organization feels like being part of something bigger—something that has the power to create lasting change.
How do you believe your work contributes to the mission of United Way and the community we serve?
I believe my work helps advance United Way’s mission by connecting people with the resources and support they need to thrive. Whether it’s through advocacy, volunteering, or building partnerships, my focus is always on creating opportunities that make a real difference in the community. I’m passionate about helping individuals and families break down the barriers they face, whether that’s access to education, healthcare, or financial stability. By working together with others, I’m proud to be part of the broader effort to strengthen our community and drive lasting change.
What personal values or experiences drive your commitment to community service?
My commitment to community service is driven by a deep belief in the power of connection and the idea that we all have a responsibility to lift each other up. Growing up, I saw how much of a difference a helping hand can make, whether it was family, neighbors, or even strangers coming together to support one another. Those experiences shaped my understanding that no one should have to navigate life’s challenges alone.
Personally, I’ve always valued empathy, compassion, and equity. I believe that everyone deserves the opportunity to succeed and that we all thrive when our communities are healthy and strong. These values inspire me to keep working toward creating spaces where people can access the resources and support they need to improve their lives and contribute back to others. For me, community service isn’t just about giving back—it’s about being part of a movement that makes life better for everyone.
How do you like to spend your time outside of work, and what activities do you enjoy with your family?
Outside of work, I stay busy with my grandkids, my amazing husband, and as a full-time student at Ft Hays State University. OHHHH and of course, there’s Jaxson Eugene Schoening, our 80-pound lap dog, who insists on joining us for every adventure. He absolutely loves riding in my convertible around town, ears flapping in the wind and the smiles he gets from everyone that sees him are absolutely priceless. I swear he thinks he’s the co-pilot.
My husband and I stay active with the Oxford House Alumni Association, where we help support others in their recovery journey. It’s an important part of our lives, and I’m proud of the work we do there. Between all of that and keeping up with the grandkids, Jaxson, and a few messy painting sessions, life is full of laughter, love, and a little bit of chaos. It’s the perfect balance.
What hobbies or interests do you have that help you maintain a work-life balance?
To maintain a good work-life balance, I rely on a mix of hobbies that help me unwind and recharge. I enjoy painting, though it’s more about the process than the finished product! It’s my way of being creative and letting my mind relax, even if my “masterpieces” end up a bit more abstract than I intended. I also enjoy the art of doing nothing—something I’ve come to appreciate more and more. Whether it’s just sitting outside with a cup of coffee, taking a nap, or watching some ridiculous tv show, I find that sometimes doing absolutely nothing is essential for recharging.
What is one lesson you've learned throughout your career that you apply to your work at United Way?
One of the biggest lessons I’ve learned throughout my career is the power of listening. In every role I’ve had, whether working directly with individuals or leading community initiatives, I’ve seen how important it is to truly listen—to hear not just the words, but the feelings and needs behind them. It’s about understanding people’s unique stories, challenges, and strengths, and using that insight to drive solutions that are not only effective but also compassionate and inclusive.
At United Way, I apply this lesson every day. Listening to the people we serve, as well as to our partners and volunteers, helps me stay focused on what truly matters—addressing the root causes of issues like poverty, education gaps, and health disparities. It allows us to work together as a community, identify real solutions, and create lasting change. It’s a simple but powerful reminder that to make an impact, you have to understand where people are coming from and meet them where they are.
If you could have any superpower for a day, what would it be and how would you use it to make a difference in your community?
If I could have any superpower for a day, it would be the ability to instantly heal and restore people’s emotional and physical well-being. But here’s the thing—over the years, I’ve realized that we all have this power, in our own way. Every day, we have the ability to listen, to show compassion, and to offer support to those who are struggling.
If we approach each person we meet with empathy and understanding, we can help ease someone’s burdens, even if just for a moment. Whether it’s a kind word, a helping hand, or just being present for someone in need, these small acts of healing add up and make a big difference.
So, instead of wishing for a superpower, I’d focus on using the power we all already have: the power to uplift, connect, and support one another. Whether it’s in schools, shelters, community centers or even Kwik Shop, by showing up for each other, we create the kind of community where everyone can heal, grow, and thrive. We don’t need to be superheroes to make an impact; we just need to care and act with intention.